Introduction

Welcome to www.mettabeauty.in (“Website”). This Website is owned and operated by Tattva Ventures (“Mettā”, “we”, “our”, or “us”). By accessing or using this Website, purchasing our products, or engaging with our services, you agree to be bound by the following Terms and Conditions.

Please read them carefully before proceeding. If you do not agree to these terms, please do not use the Website.

1. Eligibility
By using this Website, you confirm that you are at least 18 years of age or accessing it under the supervision of a parent or legal guardian.

2. Product Information & Availability
We aim to ensure that all information on our products, pricing, and availability is accurate and up to date. However, errors may occasionally occur. We reserve the right to make changes to product details, pricing, or availability at any time without prior notice.

3. Orders & Payments
Orders are subject to availability and acceptance by Mettā.

Prices are listed in Indian Rupees (INR) and include all applicable taxes.

Payment must be completed via our secure third-party payment gateway.

We reserve the right to refuse or cancel any order at our sole discretion.

4. Shipping & Delivery
We currently ship within India only.

Delivery timelines are estimated and not guaranteed.

Delays due to logistics, weather, or unforeseen issues may occur.

Any applicable shipping charges will be mentioned at checkout.

5. Returns, Replacements & Refunds
Due to the nature of skincare products, we do not accept returns or exchanges unless the item received is spilled, expired, or incorrect.

In such cases, please contact us at hello@mettabeauty.in within 48 hours of receiving the product, along with clear photos and your order details.

If approved, a replacement or refund will be processed within 7–10 business days.

6. Intellectual Property
All content, including but not limited to product designs, brand name, text, images, graphics, logos, videos, and packaging on this Website is the sole property of Tattva Ventures and is protected under applicable intellectual property laws.
You may not use, reproduce, copy, modify, or distribute any content without our prior written consent.

7. Website Usage
You agree not to:

Use the Website for any unlawful purpose

Attempt to gain unauthorized access to the Website or its servers

Upload or transmit viruses, malware, or harmful code

Engage in any activity that may disrupt the Website or its content

8. Indemnification
You agree to indemnify, defend, and hold harmless Tattva Ventures, its owners, employees, partners, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising out of or in connection with:

Your use or misuse of the Website

Any breach of these Terms & Conditions

Any violation of applicable laws or rights of third parties

9. Limitation of Liability
Mettā is not liable for any direct, indirect, incidental, or consequential damages resulting from:

The use or misuse of our products

Delays in delivery

Inaccurate product information

Technical issues on the Website
All our products are formulated with care, but individual reactions may vary. We recommend a patch test before full use. Discontinue use and consult a physician if irritation occurs.

10. Privacy
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, store, and use your personal information.

11. Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

12. Amendments
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the Website after any changes constitutes your acceptance of the updated terms.

13. Contact Us
For any queries or concerns, feel free to reach out:

📧 hello@mettabeauty.in
📍 Mumbai, Maharashtra, India"